Privacy Notice

About this Privacy Policy

All In Business Solutions Ltd takes your data privacy seriously. In order to provide you with our services we collect and use personal data which means that we are a ‘Data Controller’ and we are responsible for complying with Data Protection Laws and the General Data Protection Regulations (GDPR).

In this Privacy Notice, we want to inform you what information we collect, how we use it and what rights individuals have in relation to the collection and processing of their personal data.

Our Contact Details

All In Business Solutions Ltd
Address: Suite 137 St James Business Centre, Linwood Road, Paisley, PA3 3AT
Telephone: 07809166442
Email: info@all-inbusinesssolutions.co.uk

If you have any questions in respect of this Privacy Notice or how we manage your personal data, please contact:

Sandra McGreechan
Data Protection Officer
All In Business Solutions Ltd

(Address as above)

What personal data we collect

We generally collect information which relates to a business rather than an individual, however when dealing with customers, clients or enquiries from sole traders, small partnerships or individuals in the course of our business, we can collect, store or use the following types of personal data:

– General contact details such as, Name, Address, email address, Telephone number
– General Information such as Driving Licence Number, Passport Number
– Business Activities of the person who’s personal information we are processing
– Details of Goods and Services provided to you
– Financial Details – such as credit history or payment or bank details
– Information obtained through our use of cookies (please see the our Cookie Policy)
– Your marketing preferences

Special Categories of Personal Data that we collect:

We do not currently collect or use special categories of data.

How we collect your information

In most cases, we collect your data directly from you. We collect data and process it when you :

– Complete an online ‘contact us’ form
– Speak to us on the telephone to discuss or use our services
– Email or write to us to enquire about or use our services
– View our website via your browsers cookies (see our Cookie Policy)

Or Indirectly

We also receive your data indirectly from the following sources:

– Social Media Sites such as LinkedIn or Facebook
– Public sources – demographic data, Market Research, Local Directories

Why we do we collect your information?

Where we collect and process personal data, we identify both the purpose and legal basis for doing so. There are 6 possible legal bases which are:

Consent – where we have consent from the individual to the processing of his or her personal data for one or more specific purpose
Contract – where the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Legal Obligation – The processing is necessary for compliance with a legal obligation to which we are subject
Vital Interests – Where the processing is necessary in order to protect the vital interests of the data subject or another natural person
Public Interest – Where the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
Legitimate Interests Where the processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal date, in particular where the data subject is a child.

Our purpose and legal basis for the information we collect, and process allows us to:

PurposeLawful Basis
To understand your requirements prior to entering into a contract of service with youThe processing is necessary for the
performance Contract with you
To understand your requirements to ensure that any contract of service meets your needsThe processing is necessary for the performance of a Contract with you
To fulfil our contract with you and provide you with the agreed services thereinThe processing is necessary for the performance of our Contract with you
To notify you about changes to our serviceIt is in our Legitimate Interests to use your
personal information to keep you informed
about any changes that may affect you
For Marketing of similar services to existing
customers
It is in our legitimate interests to market our services to other businesses which can include personal business email addresses
For electronic Marketing of services to new customersWe rely on Consent for direct electronic
marketing to individuals
To comply with our legal obligations, law
enforcement, court and regulatory bodies requirements
To comply with our Legal Obligations
To identify and prevent fraudIt is in our Legitimate Interests to act as a
responsible business

Where we rely on your consent you have the right to withdraw this consent at any time by contacting our Data Protection Officer, Sandra McGreechan at All In Business Solutions. Contact details can be found at the beginning of this policy.

Legitimate InterestsWhere the processing of personal data is based on our Legitimate Interests, it is to improve on our service, security and prevent fraud or illegal activity in favour of the wellbeing of our customers and shareholders.

Who we share your information with?

From time to time we may share your personal information with third parties for the purposes set out above. These are:

– Accountants
– Payment Services Providers
– Regulators or Auditors
– Lawyers
– Specialist Experts for example website operators
– Fraud detection Agencies
– Police and Law Enforcement agencies where reasonably necessary for the prevention or detection of crime
– Debt Collection Agencies
– Credit Reference Agencies
– Selected Third Parties in connection with the sale, transfer or disposal of our business in the future

International data transfers

We do not transfer personal data outside of the EU/UK.

Automated decision-making or Profiling

We do not process personal data for automated decision making or profiling.

How Long do we keep personal data for?

We will retain personal data in accordance with legal and regulatory requirements and for no longer than is necessary to fulfil the purposes set out in this privacy policy. We maintain and review a detailed retention policy which documents how long we will hold different types of data. The time period will depend on the purpose for which we collected the information and is never on an indefinite basis. Subsequently, we will delete your personal data in accordance with our data retention and deletion policy or take steps to properly render the data anonymous, unless we are legally obliged to keep your personal data longer (e.g. for tax, accounting or auditing purposes).

The following details the criteria used to establish the retention period set out within our policy.

Where it is still necessary for the provision of our Services

This includes the duration of any contract for services we have with you and for a period of 12 months after the end of any contract with a view to maintaining and improving the performance of our products, keeping our systems secure, and maintaining appropriate business and financial records. Most of our retention periods are determined on the basis of this general rule.

Where required by Statutory, contractual or other similar obligations

Corresponding storage obligations may arise, for example, from laws or regulation. It may also be necessary to store personal data with regard to pending or future legal disputes. Personal data contained in contracts, notifications and business letters may be subject to statutory storage obligations depending on national law.

Your Rights as a data subject

As a data subject, you have rights in relation to your personal data. These are:

The Right to Access – You have the right to request details of personal information held or processed and to copies of this data. We do not usually charge for this service.

The Right to Rectification – You have the right to request that any information be corrected that you believe is inaccurate or to complete any information that you believe is incomplete.

The Right to Erasure – You have the right to request that we erase your personal information under certain conditions.

The Right to Restrict Processing – You have the right to request that we restrict the processing of your personal data under certain circumstances.

The Right to Object to Processing – You have the right to object to our processing of your data, under certain conditions.

The Right to Data Portability – You have the right to request that we transfer the data that we have collected to another organisation or directly to you, under certain conditions.

As previously detailed, you also have the Right to Withdraw Consent where you have previously provided this at any time.

To exercise any of these rights or wish to make a complaint to us in respect of those rights, please contact:

Sandra McGreechan (Data Protection Officer)
All In Business Solutions Ltd
Address: Suite 137 St James Business Centre, Linwood Road, Paisley, PA3 3AT
Telephone: 07809166442
Email: info@all-inbusinesssolutions.co.uk

You also have the right to complain to the Supervisory Authority. Where you wish to report a complaint or feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113

Contractual Obligations and Consequences

In some circumstances, the provision of personal data is partly required by law (for example, tax regulations, legal obligations) or can also result from contractual provisions such as payment details. This means that it may sometimes be necessary to conclude or fulfil a contract, that the personal data be provided. In those circumstances where the data is not provided or where certain rights are exercised below, (Erasure, Object) there is a possible consequence that the contract could not be fulfilled or concluded and may be cancelled.

Cookies & similar technologies

When you visit our Website, we use cookies and similar technologies to provide you with a better, faster and safer user experience. Cookies are small text files that are automatically created by your browser and stored on your device when you visit or use the Website. For full details please see our separate Cookie Policy.

Data security

We protect your personal data through technical and organisational security measures to minimise risks associated with data loss, misuse, unauthorised access and unauthorised disclosure and alteration. We store your data in in files within Office 365 and use firewalls, antivirus, malware protection and encryption. We have a full data protection policy which includes a records management policy which includes access, password security and clear desk restrictions.

Changes to our Privacy Notice

All businesses and their operations change from time to time. All In Business Solutions Ltd consider and embed data privacy prior to making any such changes. We keep our Privacy Notice under regular review to ensure that any changes are captured and you are kept informed.

This Privacy Notice was last updated on 5th September 2019.